Responsible Gaming

Introduction to Responsible Gaming

At kiyama.cc, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Pokies and casino games are games of chance with a built-in house advantage. While they can be fun and exciting, it's important to gamble responsibly and within your means.

Remember: The odds always favour the house. Set a budget you can afford to lose and stick to it.

Age Verification

In Australia, you must be at least 18 years of age to gamble legally. By using kiyama.cc, you confirm that you are of legal gambling age in your jurisdiction.

If you are under 18, please do not use our services. If you have concerns about a minor's gambling, contact Gambling Help Online.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing losses by gambling more to try to recover lost money
• Gambling with money needed for bills, food, or rent
• Hiding gambling activities or lying about how much you gamble
• Feeling anxious, irritable, or guilty about your gambling
• Losing interest in hobbies, family, or work due to gambling
• Borrowing money to gamble or pay gambling debts
• Gambling longer or with larger amounts than planned
• Neglecting relationships, health, or financial responsibilities
• Failed attempts to reduce or stop gambling
• Using gambling to escape problems or negative feelings

If you recognise any of these signs in yourself or someone you know, help is available.

Self-Help Tools & Controls

Most responsible gaming operators offer tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose in a session or period
• Reality Checks: Receive reminders during gameplay about how long you've been playing and how much you've spent
• Time-Out: Take a temporary break from gambling (hours to weeks) without closing your account
• Self-Exclusion: Voluntarily exclude yourself from gambling for a defined period, making it difficult to access your account

Check your account settings on kiyama.cc or contact our support team for assistance in activating these tools.

Support Organizations in Australia

If you or someone you know is struggling with gambling, professional help is available:

Australia

• Gambling Help Online
  24/7 counselling service | Free and confidential | Phone: 1800 858 858 | Online chat and self-assessment tools

International Support

• GamCare (UK)
  Support for problem gambling across the UK | Free and confidential
• GamStop (UK)
  National self-exclusion scheme for online gambling
• Responsible Gambling Council (Canada)
  Education and prevention resources
• National Council on Problem Gambling (USA)
  Helpline: 1-800-522-4700

If You Need Help

Problem gambling is treatable. If you're struggling, please reach out:

• Call Gambling Help Online: 1800 858 858 (24/7, Australia)
• Visit: www.gamblinghelponline.org.au
• Chat Online: Available on the Gambling Help Online website

You can also speak to your GP, a counsellor, or contact a support organisation. Recovery is possible, and support is available.

Our Commitment

kiyama.cc is committed to promoting responsible gaming. We support all players in making informed decisions and encourage everyone to gamble responsibly. If you have feedback about our responsible gaming practices, please contact us.